While we love answering email we have been thinking that there might be others users with suggestions, questions, or ideas that we hadn’t heard from. We envision the forum as a way for us to build a reliable and dynamic FAQ list based on users user feedback. Also it will be a way for us to keep track of feature requests and their popularity based on user’s needs.
If you like sending emails to us you still can at firstname.lastname@example.org. We will be happy to hear from no matter by what avenue you choose to reach us.